Site Notice: Just to make you aware we are still open for business as usual.

propertyThe estate agent sector is in an extremely competitive and customer-focused market and therefore it is essential to have an effective IT communications and telephony solution in place.

A cloud based solution keep costs down and revenues up, as well as help employees do their jobs more productively. Cloud based telephone systems also make call handling easier and more efficient, helping you improve your customer service and avoid missed calls.

There are a number of key benefits that estate agents would achieve as a result of using a HBT Communications IP telephony solution.

Here’s is why Director at 1st Sales & Letting Estate Agents, Mark Campbell moved to a cloud-based phone system and how they secured government funding to cover the costs

“Due to expansion we needed to review our existing phone system. With the help of HBT we now have a new cloud-based phone system with all the features that a busy estate agent could want. It’s a win/win situation. Not only do we have a brand new system, but we will also save substantial costs moving forward in the shape of free calls to both landlines and mobiles and lower maintenance charges.”

Take a look at our Estate Agent case studies


  • Reduced monthly costs
  • Improved telecoms and internet speed
  • A fixed monthly phone bill that includes all calls, including mobiles, so you can keep in touch with your customers without worrying about the overheads.
  • A phone system that can seamlessly connect calls to you and your team whether you are in the office or on the road.
  • Local presence numbers that are important for re-assurance and creditability, rather than the use of 0800 numbers.

Talk to us today and find out how we can help your Estate Agency business
become more efficient and work smarter. Call 02476 867 422