Unified Communications is a buzz phrase in the Telecoms world at the moment but what does it mean for your business?

In a nutshell by running all your business communication channels under one “unified” application gives you more control and ensures you can keep your workforce connected wherever and whenever they are working.

By partnering with Swyx, a leading provide of Unified Communication solutions, HBT is able to design a telephone system which provides you with all the features of a traditional telephone exchange, but with a host of extra benefits to improve how your business operates, which includes:

  • Seamless integration with mobile phones, so you and your workforce can work remotely
    Sophisticated team monitoring, so straightaway you can see who is logged on and/or available, saving you time by avoiding unsuccessful communication attempts
  • Intelligent call forwarding and menu systems so customers can be directed to the right person first time for improved customer services


Swyx telephony solutions provide the most advanced software-based IP telephone systems on the market. Using your existing IP (internet protocol) network and Microsoft® Server, Swyx offers you all the functionality of a traditional telephony system with so much more.

With Swyx, you will also be able to work remotely from almost anywhere, accessing all your communications through your inbox – with access to free peer-to-peer calls and free conference calls.

Applications such as and SywxWare and SywxIT are rich in features, easy to use and improve employee productivity. What’s more, a Swyx solution is software-based so it will move and grow with your business no matter how many people you may employ.

So whatever your business, and whatever your stage of development, HBT Communications can provide an IP telephony solution from Swyx that can meet all your requirements.

Contact us today on 02476 867 422 to find out more.

HBT has been a leading partner with Swyx for many years and has numerous clients across Coventry, Birmingham and the Midlands using this telephone solution.