School Moved with Minimum Disruption to Phone Lines

HBT Step in to Rescue Estate Agent from Faulty Phone System and Cuts Phone Bills by 60%
9th December 2018
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FarGo Village Goes Ultra Fast by Working Together
9th December 2018

The Problem

When Ernesford Grange Community Academy relocated to new premises within Coventry, the school faced the challenge of moving their Swyx phone system, which was installed by HBT, to the new building with the minimum disruption and downtime.

In Summary

HBT Communications was able to provide an independent assessment of the school’s telecoms needs and recommend a solution to fit their requirements. The Swyx system offers complete flexibility and control to give you a phone system that works for you and your business.

If you would like to find out how a Swyx phone system can improve your business communications, please contact HBT today on 02476 867 422 for a no-obligation site visit.

The Solution

HBT has been the Telecoms provider to Ernesford Grange School for a number of years and in 2013 installed a Swyx telephone system into the school. The Swyx system was an instant success for both the teaching and admin staff. Swyx is a cloud based telephone exchange which means it can be accessed remotely as well as from school premises. Teaching staff are able to pick up messages from home, making it easier to keep in touch with colleagues and parents. The Swyx system also provides a comprehensive reporting system allowing the business managers to quickly interrogate calls made to and from the school.

Helen Letts, Business Manager at Ernesford Grange, explains the dilemma they had with the new school. “The new building was specified to include a new telephone system, but after taking advice from HBT and the EFA, we agreed that the most sensible option was to stay with our existing phone system as it was working so well for us and fulfilled our exact requirements.”

HBT worked closely with both the school and the building contractors and ensured that the installation was completed on time and the school phone system was fully operational when the new school opened its doors after the half-term break.

Testimonial

With HBT nothing is too much trouble. Right from the start we found them approachable and rather than purely focusing on making a sale, they looked at the bigger picture to provide a solution tailored to the needs of the school. Our school motto is ‘Together We Achieve’ and we have certainly done that working with HBT

Helen Letts, Business Manager, Ernesford Grange Community Academy