Education

How often do you receive a message from the school receptionist or switchboard operator requesting you call a colleague; student or parent back urgently?

By implementing a telephony solution with enhanced functionality, calls could be routed directly to your mobile or to a phone within your working area. Heads of department could alert teaching staff to timetable changes; classroom re-allocation and other matters pertinent to the smooth running of your establishment.

Government funding for education is often insufficient and competition between institutions is growing; encouraging today's educators to look closely at their communications infrastructure to assist them in their growth. There is also increasing pressure for improved communication from your local communities and your pupils’ parents.

HBT Communications can help you meet these growing demands by providing a powerful communications solution which could improve your responsiveness, enable greater efficiency and perhaps more importantly with ever decreasing budgets and resources, reduce your communication costs.
Below are some of the benefits you could gain from implementing a solution from HBT Communications:

  • Improved Access to Teaching and Administrative Staff
    Improved Teacher/Lecturer availability with intelligent call routing, redirecting calls simply and quickly.
  • Mobility
    A true mobile office solution that improves Teacher/Lecturer availability, giving each their own personal telephone environment wherever they log on, enabling hot desking and remote working.
  • Improved Call Visibility
    Bursars and administrators can instantly see who is busy on the phone and who is available.
  • Inter-campus Connectivity
    Reduce call charges between sites and mobile workers.
  • Consolidate Telephone Lines
    Reduce costs by rationalising expensive phone lines on a campus into a single low cost broadband solution.
  • Easy Installation and Administration
    Save costs and time as an existing administrator can maintain and update the system without the need for expensive service contracts.
  • Improve Staff Productivity
    Further reduce costs and support internal communication by managing basic processes like automatically routing internal calls using recipient's name (including off site calls) and recording sick days or class/student attendance.
  • Allow accurate re-charging of calls
    The system produces easily accessible Call Detail Records (CDRs) so pupils and staff can be re-charged if necessary for private telephone use.
  • Conference server
    Remote/distance learning is possible without the need for 3rd party conference services providers.

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